Formulate the internal communications strategy: Set comms objectives which are aligned to your business goals and the people agenda.
Annual internal communications planning: Identify the best tactics and channels to achieve the comms objectives.
Create an annual internal comms calendar: Proactively plan what will be communicated when, and how.
Channel analysis: Ensure you have a good mix of 1-way, 2-way and DIY channels for internal comms and identify gaps in your comms matrix.
Messaging frameworks and templates: Establish best practice guidelines for your business so that all internal comms activity is clear and consistent.
Change communication: Reduce disruption to business as usual during times of change, for example – a rebrand, a restructure, new IT systems and tools or changes in ways of working.
Involve all employees to solve a business problem: For example – Are meetings getting in the way of work? Are you missing out on new business through lack of cross team collaboration?
Employee engagement surveys: Increase the response rate of surveys and work with HR teams to ensure employee voices are heard.
Improve the employer brand: Evaluate and make recommendations to enhance the employee experience – starting with recruitment, on-boarding, reward & recognition, personal development, employee advocacy on social media, off-boarding and alumni.
Intranet management: Including corporate information management, curating, writing and publishing news stories and, how-to guides.
Plan newsletters and write articles.
Create branded e-mail templates.
Plan and promote townhall events, including formatting PPT slides to be cohesive and on brand.
Brand management: Audit, create and manage a digital brand assets library.